服務(wù)禮儀中英文對照
服務(wù)行業(yè)，員工的接待禮儀和行為舉止十分重要。以下是以下是YJBYS職場(chǎng)英語(yǔ)的小編為您搜集整理的《服務(wù)禮儀中英文對照》，供參考!
1.When you find yourself in a lift with guests inside, do not get out in front of them. 當你和客人乘同一電梯時(shí)，不要搶在客人前出電梯; Always open doors for guests, if you can, and greet them with a smile. 有可能的話(huà)，一定要為客人開(kāi)門(mén)，并微笑著(zhù)向他們打招呼
2.When a guest approaches you at your desk, always ask them to sit down. If they refuse, do not remain sitting but stand up to join them. 當客人接近你的辦公桌時(shí)，一定要請他們坐下。如果他們拒絕坐下，你不要繼續坐著(zhù)，應站起來(lái)與客人一起站著(zhù);
3.In the restaurant, always be ready to greet your guests with a friendly smile. Then guide them to a table and help them to sit down by holding the chair. 在餐廳，要始終準備以友好的微笑歡迎你的客人。然后引導他們到餐桌前，拉開(kāi)椅子幫助他們坐下
4.Never enter a guest room without knocking first and waiting for a reply. 記�。� 進(jìn)入客人房間前，一定要先敲門(mén)，得到客人答復后再進(jìn)入
5.Always say goodbye to guests when they leave. A friendly word will make them want to return. 客人離開(kāi)酒店時(shí)一定要和他們說(shuō)再見(jiàn)。一句親切友好 的'話(huà)會(huì )讓客人覺(jué)得很溫暖，愿意再次光顧。
6.Guests are never impressed to see a member of staff yawning or shouting across a room to a colleague. 客人看到酒店員工打呵欠或大聲喊叫時(shí)，對酒店是不會(huì )產(chǎn)生好印象的
7.Scratching always gives the impression that you are unclean; biting nails suggests lack of selfdiscipline. 搔癢的動(dòng)作會(huì )使人感覺(jué)很不干凈, 咬指甲使人認為你缺乏自我控制;
8.When walking through a public area, never walk across in front of guests, and never push between two guests, especially if they are talking 通過(guò)公共區域時(shí)，一定不要搶在客人的前面走;永 遠不要從兩個(gè)客人之間擠過(guò)，尤其是在他們交談時(shí)
9.When in a public area, never stand next to your friend holding hands. 在公共區域永遠不要與同事手拉手地走在一起。
10.how “funny pictures” and tell jokes only during your break, not when you are on duty. 同事之間開(kāi)玩笑，講笑話(huà)不能在工作區域內，要時(shí)刻保持專(zhuān)業(yè)形象
11.When cleaning the guest rooms, never sit down and start watching television. 永遠不要在打掃房間時(shí)坐在客人房里看電視。
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