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外貿函電：如何用英文寫(xiě)訂單
1.文體介紹
訂貨（order）是買(mǎi)方為要求供應具體數量的貨物而提出的一種要求。此時(shí)，交易雙方之間的陌生感已消除，可以說(shuō)已經(jīng)度過(guò)了接觸障礙和難關(guān)。
寫(xiě)定貨信時(shí)應注意以下幾點(diǎn)：
（1）開(kāi)頭就直接說(shuō)明訂購的意圖。
（2）訂貨信一般應包括：商品的名稱(chēng)、品質(zhì)、數量、包裝、價(jià)格條件、支付條件以及需要對方提供的單據等。
（3）內容必須準確、清楚。不論是商品的價(jià)格還是商品的規格都應做到準確無(wú)誤，否則會(huì )帶來(lái)不必要的損失與麻煩。
賣(mài)方收到訂貨電子郵件后必須進(jìn)行確認。如果賣(mài)方無(wú)法提供買(mǎi)方所需要的貨物，則最好介紹一些合適的替代品；如果買(mǎi)方所需貨物的價(jià)格和規格發(fā)生了變化，賣(mài)方則提出還價(jià)并勸買(mǎi)方接受，但要注意：寫(xiě)拒絕接受訂貨的信時(shí)，必須非常謹慎，應為日后有可能的交易留下余地。
2．實(shí)用范例
(1)
Subject: An order
Gentlemen:
The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us.
We would like to order the following items consisting of various colors, patterns and assortments:
Large 2000 dozen
Medium 4000 dozen
Small 2000 dozen
As the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.
Please confirm the order and E-mail a shipping schedule.
Sincerely,
Xxx
主題：訂貨
先生們：
2002年5月20日電子郵件報價(jià)深受歡迎。
我擬選各種顏色、式樣、品種的襯衫如下：
大號 2000打
中號 4000打
小號 2000打
售季將至，全部貨物應于7月登輪。屆時(shí)全額不可撤銷(xiāo)信用證將予以開(kāi)出。請確認訂貨，用電子郵件告知裝運時(shí)間表。
真誠的，xxx
(2)
Subject: Out of Stock
Dear Sir,
We thank you for your Order No.222 received this morning for 8000 dozen cotton shirts, but regret to have to disappoint you.
At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately our new stocks come in.
Yours faithfully,
Xxx
主題；缺貨
親愛(ài)的先生：
我們今早接到貴方222號訂單，定購8000打棉質(zhì)襯衫，十分感謝。但可能要使貴方失望了，十分抱歉。
目前我們沒(méi)有貴方所需尺寸的襯衫存貨，而且至少在5個(gè)星期內亦不會(huì )有貨。在此期間貴方可從別處購買(mǎi)襯衫，如未能購到，一旦新貨運到，我們定當立即通知貴方。
3.典型句型
a.We have pleasure in sending you an order for Cosmetics.
我們愉快的給貴方寄去化妝品訂單。
b.We want the goods to be of exactly the same quality as that of those you previously supplied us.
我們希望此批訂貨質(zhì)量與以前供應的完全一樣。
c.Please supply ... in accordance with the detail in our order No..
請照我方第。。號訂單供貨。
d.This is a trial order. Please send us 50 sets only so that we may tap the market. If successful, we will give you large orders in the future.
試訂50臺，以開(kāi)發(fā)市常如果成功，隨后必將大量訂購。
e.This order must be filled within five weeks, otherwise we will have to cancel the order.
此訂單須在5周內交貨，否則我方將不得不撤銷(xiāo)此單。
f.We hope our products will satisfy you and that you will let us have the chance of serving you again.
希望我方產(chǎn)品是你們滿(mǎn)意，今后再來(lái)惠顧。
1.文體介紹在對外貿易中，詢(xún)盤(pán)，也叫詢(xún)價(jià)（inquiry或enquiry）是買(mǎi)方或買(mǎi)方對于所要購買(mǎi)或出售的商品向另一方作出的詢(xún)問(wèn)。詢(xún)盤(pán)是交易的起點(diǎn)，可以分為：
普通詢(xún)盤(pán)（a general inquiry）:索取普通資料，諸如：目錄（a catalogue）、價(jià)目表或報價(jià)單（a price-list or quotation sheets）、樣品（a sample）、圖片（illustrated photo prints）等。
具體詢(xún)盤(pán)（a specific inquiry）:具體詢(xún)問(wèn)商品名稱(chēng)（the name of the commodity）、規格（the specifications）、數量（the quantity）、單價(jià)（the unit price FOB… CIF…）,裝船期（the time of shipment）、付款方式（the terms of payment）等。
詢(xún)盤(pán)一般多為買(mǎi)方向賣(mài)方發(fā)出，買(mǎi)方通過(guò)詢(xún)盤(pán)信，簡(jiǎn)明扼要的向賣(mài)方了解一般的商品信息。利用E-mail寫(xiě)詢(xún)盤(pán)信，無(wú)須寫(xiě)的過(guò)分客氣，只需具體、簡(jiǎn)潔、措詞得體。有的詢(xún)盤(pán)信開(kāi)門(mén)見(jiàn)山，直截了當說(shuō)明訂購打算，希望對方給予一定優(yōu)惠條件；有的詢(xún)盤(pán)信則以征詢(xún)信息的方式，不許下訂貨諾言，以避免結果未訂購可能形成的日后交易中的障礙。
2．實(shí)用范例 Subject: Enquiry
Dear Sir,
We are interested in buying large quantities of steel screws in all sizes.
We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us.
We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.
We look forward to hearing from you by return E-mail.
Sincerely,
Xxx
3、參考譯文
主題：詢(xún)盤(pán)
親愛(ài)的先生：
本公司有意大量購買(mǎi)各型號鋼螺釘，欲知每公斤運抵英國利物浦的成本價(jià)運費價(jià)格。如蒙惠賜上述報價(jià)單，不勝感激。如能惠寄樣本和價(jià)格表，亦必感激不荊
本公司素來(lái)從其他公司購買(mǎi)此類(lèi)貨物，聞悉貴公司貨物質(zhì)優(yōu)價(jià)廉，故欲與貴公司建立合作關(guān)系。
盼復。
你真誠的xxx
4、典型句型
(1) Could you give us some idea about your price?請介紹貴方的價(jià)格好嗎?
(2) Do you offer FOB or CIF?你們報船上交貨價(jià)還是到岸價(jià)？
(3) How long does your offer remain valid/firm/open?你們的報價(jià)多長(cháng)時(shí)間有效?
(4)Will you let us know what your terms of payment are?能否告知貴方付款條件？
5）Please make us an offer within this month since we have made an inquiry for your products.我們已對你們的產(chǎn)品進(jìn)行詢(xún)價(jià)，請在本月內給予報盤(pán)。
（6）Please send us your best offer by Internet stating payment terms and time of shipment.請用互聯(lián)網(wǎng)向我們報最優(yōu)價(jià)，說(shuō)明支付條件和裝運期。
（7）Full information as to prices, quality, quantity available and other relative particulars would be appreciated.請詳告價(jià)格、質(zhì)量、可供數量及其它有關(guān)情況。
1.文體介紹
報盤(pán)（offer），也叫報價(jià)，是賣(mài)方主動(dòng)向買(mǎi)方提供商品信息，或者是對詢(xún)盤(pán)的答復，是賣(mài)方根據賣(mài)方的來(lái)信，向買(mǎi)方報盤(pán)，其內容可包括商品名稱(chēng)、規格、數量、包裝條件、價(jià)格、付款方式和交貨期限等。報盤(pán)有兩種：
虛盤(pán)（non-firm offers）,即無(wú)約束力的報盤(pán)。一般情況下，多數報盤(pán)均為虛盤(pán)，虛盤(pán)不規定報盤(pán)的有效日期，并且附有保留條件，如：The offer is subject to our final confirmation/prior sale.該報盤(pán)已我方最后確認為準/是否事先售出為準。
實(shí)盤(pán)（firm offers）則規定有效日期，而且賣(mài)盤(pán)一旦被接受，報盤(pán)人就不能撤回。
2．實(shí)用范例
Subject: Offers
Dear Sir,
This is to confirm your E-mail of 2 July, 2002, asking us to make your firm offers for rice and soybeans C&F Singapore.
We E-mail you this morning offering you 300 metric tons of polished rice at A$2400 per metric ton, C&F Singapore, for shipment during August/September 2002. This offer is firm, subject to the receipt of your reply before 16 July 2002.
Please note that we have quoted our most favourable price and are unable to entertain any counter offer.
With regard to soybeans, we advise you that the few lots we have at present are under offer. If, however, you were to make us a suitable offer, there is possibility of our supplying them.
As you know, of late it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the strengthening market if you send an immediate reply.
Sincerely yours,
Xxxx
主題：報盤(pán)
親愛(ài)的先生：
2002年7月2日有關(guān)查詢(xún)大米和大豆新加坡到岸價(jià)的電子郵件也收悉。
今日上午電子郵件報價(jià)：精白米300公噸，每公噸成本加運費新加坡到岸價(jià)為2400澳元。于2002年8或9月裝運。以上實(shí)價(jià)需由貴公司于2002年7月16日前回復確實(shí)。
該報價(jià)為最優(yōu)惠價(jià)，恕不能還價(jià)。
本公司與客戶(hù)正洽售一批大豆，若貴公司愿意報以適當買(mǎi)價(jià)，本公司樂(lè )意出售。近來(lái)該類(lèi)產(chǎn)品需求量大，令價(jià)格上漲。請貴公司把握機會(huì )，盡早落實(shí)訂單為盼。
實(shí)盤(pán)（firm offers）則規定有效日期，而且賣(mài)盤(pán)一旦被接受，報盤(pán)人就不能撤回。
2．實(shí)用范例
Subject: Offers
Dear Sir,
This is to confirm your E-mail of 2 July, 2002, asking us to make your firm offers for rice and soybeans C&F Singapore.
We E-mail you this morning offering you 300 metric tons of polished rice at A$2400 per metric ton, C&F Singapore, for shipment during August/September 2002. This offer is firm, subject to the receipt of your reply before 16 July 2002.
Please note that we have quoted our most favourable price and are unable to entertain any counter offer.
With regard to soybeans, we advise you that the few lots we have at present are under offer. If, however, you were to make us a suitable offer, there is possibility of our supplying them.
As you know, of late it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the strengthening market if you send an immediate reply.
Sincerely yours,
Xxxx
主題：報盤(pán)
親愛(ài)的先生：
2002年7月2日有關(guān)查詢(xún)大米和大豆新加坡到岸價(jià)的電子郵件也收悉。
今日上午電子郵件報價(jià)：精白米300公噸，每公噸成本加運費新加坡到岸價(jià)為2400澳元。于2002年8或9月裝運。以上實(shí)價(jià)需由貴公司于2002年7月16日前回復確實(shí)。
該報價(jià)為最優(yōu)惠價(jià)，恕不能還價(jià)。
本公司與客戶(hù)正洽售一批大豆，若貴公司愿意報以適當買(mǎi)價(jià)，本公司樂(lè )意出售。近來(lái)該類(lèi)產(chǎn)品需求量大，令價(jià)格上漲。請貴公司把握機會(huì )，盡早落實(shí)訂單為盼。
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