辦公室禮儀英語(yǔ)用語(yǔ)
禮貌，是人類(lèi)為維系社會(huì )正常生活而要求人們共同遵守的最基本的道德規范，它是人們在長(cháng)期共同生活和相互交往中逐漸形成，并且以傳統、風(fēng)俗和習慣等方式固定下來(lái)。下面是小編整理的辦公室禮儀英語(yǔ)用語(yǔ)，供大家參考借鑒，希望可以幫助到有需要的朋友。
Office etiquette are formal rules of behavior that make professional encounters pleasant and productive. While certain procedures may seem awkward or wasteful to you as you begin working in a new situation, resist the urge to make immediate changes. Discover how things are done and why. Observe how others answer the telephone, dress, decorate desks or office space, snack on the job, circulate memos, etc. Establish in your mind other peoples priorities before asserting your own. Any changes you initiate will have more validity after you have familiarized yourself with the customary procedures.
辦公室禮儀能夠使得職業(yè)生活愉快并且富于效率。在你剛剛開(kāi)始在一個(gè)新環(huán)境上班，你可能對某些禮儀感到難以運用得體甚至覺(jué)得是繁文縟節，但是不要馬上改變它。留心觀(guān)察該怎樣做和為什么這樣做：接電話(huà)、穿衣服、辦公桌和辦公區的布局及裝飾，在辦公室用餐、傳閱文件等等。你首先要對別人的行為留下印象然后再確定自己的行為規范。在你對約定俗成的習慣熟悉后再開(kāi)始做一些改變會(huì )更加富有成效。
Every Office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after listening carefully to how people are addressed.
每個(gè)辦公室對于稱(chēng)呼某人名字或者是稱(chēng)呼他/她的頭銜都有固定的習慣。新雇員要遵循習慣，注意別人是怎樣稱(chēng)呼的。
Whatever your position, a "thank you" is in order, no matter how small the task or favor.
無(wú)論你在公司處于何種職位，即便別人幫了個(gè)小忙，也要說(shuō)一聲謝謝。
辦公室禮儀英語(yǔ)：上班第一天
Zhang Hai: Good morning
張海：早上好，
Mo: Nice to see you, if you work hard,skys the limits here.
莫：很高興見(jiàn)到你，好的開(kāi)始是成功的一半。希望你前途無(wú)量。
Zhang Hai: Thanks, shall I meet my colleagues?
張海：謝謝，我能見(jiàn)見(jiàn)同事嗎？
Mo: Sure, come with me.
莫：當然可以，跟我來(lái)。
Mo: Yi Di, I would like you to meet our new comer, Zhang Hai, he just graduated from
莫：易迪，我向你介紹一位新同事張海，他剛剛從清華大學(xué)畢業(yè)。
Yi Di: Nice to meet you.
易迪：很高興見(jiàn)到你。
Zhang Hai: I am new to the working world and would appreciate your guidance.
張海：我沒(méi)有什么工作經(jīng)驗，請你多指教。
Yi Di: Thats all right, I will try my best to assist if you need any help.
易迪：別客氣，如果需要幫忙，我會(huì )盡力的。
Zhang Hai: Great!
張海：太好了。
Mo: Well, as other guys are still not in, Ill introduce you to them later.
莫：其他人還沒(méi)來(lái)，我晚些時(shí)候介紹給你。
Zhang Hai: All right.
張海：好的。
辦公室禮儀英語(yǔ)：如何稱(chēng)呼對方？
Every office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after listening carefully to how people are addressed.
對于男女同事的名稱(chēng)或職位的稱(chēng)呼，各個(gè)公司有不同的規矩。新雇員應該注意他們相互如何稱(chēng)呼而效仿。
If yours is a "title" office, but you call your boss Charlie when meeting alone, you should still call him Mr. Dodd when others are around.
如果您的公司規矩是稱(chēng)呼職位，那么在單獨會(huì )見(jiàn)時(shí)，您可以直呼老板查理，而有其他人在場(chǎng)時(shí)，應稱(chēng)其多迪先生。
If yours is an informal office, you still should wait for the other person to say, "Please call me Jim," before doing so, if he has been introduced to you as "Mr. Culyer."
如果您的公司比較隨便，您最好還是等到別人把“庫
Everyone, no matter whether the office is formal of informal, has a name. No assistant should ever be referred to as "my girl." She is, if a possessive must be used, "Charlene Walter, my assistant," or "Angela Badalato, my assistant."
無(wú)論公司是否有無(wú)規矩，每個(gè)人都有稱(chēng)呼。不是每個(gè)經(jīng)理助理都可以用類(lèi)似“姑娘”的倪稱(chēng)。如果必須說(shuō)明所屬關(guān)系，則應如此介紹：她是Charlene Walter，我的助理，或我的助理 Angela Badalato。
辦公室禮儀英語(yǔ)：對新同事致辭
I am Peter, Sales manager of the company.
First of all, I would like to take this opportunity to welcome you to our company.
As you are aware that our company is the one of the leading companies. I know you will be proud of you being a member of our company.It is always my great concern to keep the business going. We can never rest on our laurels. We need to set new goals for ourselves all the time. As you are equipped with new knowledge, new thoughts and new insights, make full use of them while they are still fresh in your minds.
Work hard, not only for our company but also for yourself, thats the only way for you and our company keep growing.
Again I would like to welcome you and from today on, lets strive for development.
我是本公司的銷(xiāo)售部經(jīng)理彼特。
首先借此機會(huì )，我衷心感謝各位能夠選擇并加入我公司。
如諸位所知，我公司是著(zhù)名的公司之一，我認為你會(huì )為成為我公司的一員感到驕傲。發(fā)展公司的業(yè)務(wù)一直是我關(guān)注的中心問(wèn)題。我們不能依賴(lài)舊有的成績(jì)。我們需要不斷創(chuàng )新。你們具有新的知識、新的觀(guān)念以及新的見(jiàn)解。請趁它們還沒(méi)有過(guò)時(shí)善加利用。
請一定努力工作，不僅為了公司也為你自己，這是你自己和我們公司發(fā)展壯大的唯一出路。
再次歡迎你們的加盟，從今天開(kāi)始讓我們一同為發(fā)展而奮斗。
辦公室禮儀英語(yǔ)：怎樣與同事相處
Office protocol can make it different for one employee to ask anther for help. While no one likes the shirker who never seems to be able to quite get his own projects finished and turns helplessly to peers for assistance, most will willingly volunteer to lend a hand to someone who has helped him or her.
對于同事間尋求幫助，辦公室內的禮節往往起著(zhù)重要的作用。往往沒(méi)人愿意幫助那種老是無(wú)法完成自己工作，愛(ài)偷懶的人；而大多數人還是樂(lè )意主動(dòng)地幫助那些曾經(jīng)也幫助過(guò)自己的同事。
If you know a coworker is working through lunch to collate a large client packet, your volunteering to stay and help will be gratefully received and most often returned when its you who is stuck. I say voluntarily because your offer is not to add up paid overtime hours. It is to help a peer in need.
如果知道同事午飯時(shí)間還一直忙著(zhù)校對客戶(hù)的文件，您主動(dòng)提出留下來(lái)幫助他，會(huì )得到他的感激，在你遇到同樣的情形時(shí)，會(huì )得到他的回報。我所指的主動(dòng)，是因為您的協(xié)助是沒(méi)有加班費的。屬于助人于困難時(shí)機。
If your offer is accepted, you do not, however, store it away in your mental favor bank or ever remind everyone what a good person you were for helping------you simply hope the favor will be returned when its you who is overloaded.
一旦你的好意被接受，不要刻意地老記著(zhù)或提醒每個(gè)人您曾如何地幫助過(guò)他們--在你遇到力不從心的情況下總會(huì )有人回報你的。
辦公室禮儀英語(yǔ)：教你如何應急
1.事件：明天突然要去參加商務(wù)午餐。
困難：雖想積極展開(kāi)交談，無(wú)奈沒(méi)有聊天的.話(huà)題。
方法和對策：看當天的新聞，了解當地的生活情況。
實(shí)踐范例：
Is there anything new?
The New York Times this morning says...
2.事件：在會(huì )議中，必須發(fā)表有關(guān)新產(chǎn)品的介紹演講。
困難：雖然事先擬了草稿，但在會(huì )議進(jìn)行中，沒(méi)有把握能講的和草稿一樣流暢。
方法和對策：把資料的要點(diǎn)前后連貫地寫(xiě)在紙上。每個(gè)項目要條理分明，這樣別人才能聽(tīng)得懂。
實(shí)踐范例：
Let me begin with...
I have three major points to discuss with you.
Are there any questions?
Thank you very much (for your attention).
3.事件：到機場(chǎng)去迎接客戶(hù)。
困難：由于是第一天見(jiàn)面，不知道開(kāi)始要說(shuō)什么話(huà)。
方法和對策：深呼吸一下，然后以簡(jiǎn)單的寒暄和對方打招呼。記得要面帶微笑。
實(shí)踐范例：
Hello, Mr. C!
I suspect youre tired after a long flight.
Did you have a comfortable flight?
辦公室禮儀英語(yǔ)：怎樣做一個(gè)好上司
Part of the daily routine of most executives is to spend a period of time with his or her assistant, going over projects, dictating letters, discussing appointments to be made etc. It is easy to forget the niceties of human relations that make these meetings more pleasant when they occur daily, but shouting, "Jane! Come in here!" or running through the litany of things to do without a smile is inexcusable.
大多數業(yè)務(wù)經(jīng)理大部分日常業(yè)務(wù)都花在與他或她的助理研究項目，口述信函，商討會(huì )談時(shí)間等事務(wù)上。每天進(jìn)行這樣的會(huì )晤很容易忽略了相互間的和睦氣氛。 直呼“Jane，你過(guò)來(lái)！”或面無(wú)表情地吩咐工作是無(wú)法讓人接受的。
At a meeting of project managers, saying "Susan, the Kraus project needs some attention...do you think you could fit it into your schedule within the next two days? shows acknowledgment that Susan has a schedule and again makes a request out of your order.
當開(kāi)項目經(jīng)理會(huì )時(shí)，您說(shuō)：“Susan, 克勞斯的計劃需要予以注意，您能否兩天內將它列入你的計劃中？”這樣一方面表示了解Susan有了一個(gè)計劃，同時(shí)在提出要求時(shí)，避免了命令的口吻。
By making these requests " you" rather than "I" statements or questions, you are implying that Jane or Susan have a participatory place in the process. If you said, " I want you to come in here..." " I want you to work on the Kraus project." The tone of your request would be very different.
提出這類(lèi)請求時(shí)，使用“您”，而不用“我”的方式陳述或提問(wèn)可暗示Jane或Susan參與了本項目。如果只說(shuō)“我想讓您過(guò)來(lái)一下……”“我想讓您準備克勞斯的計劃�！� 您的要求聽(tīng)起來(lái)就顯得極為地不同！
拓展內容：英語(yǔ)小知識之交際禮儀用語(yǔ)
見(jiàn)面時(shí)的招呼語(yǔ)
1. Good Morning, Mike. / Good Afternoon, Harry. / Good Evening, Mr. Johnson2. A: How’s everything going? / How’s everything? / How’re you doing? / Howdy?
B: Fine. / I’m doing fine. / OK. /Okay. / I’m doing Okay. / Not so bad. / Not too bad. / Good. / I’m doing good. A: What’s new?
3. A: Hi, Bill. How are you? B: Fine, thank you. And you? A: I’m fine, too, thanks.
4. I haven’t seen you for a long time. / It’s been a long time. / Long time no see. / It’s really nice to see you again.
介紹和初見(jiàn)面的招呼語(yǔ)
1.介紹：May I introduce you to Dr. Johnson? / Mr. Ford, this is Mr. Johnson. / Marry, I want you to meet Kenny.
2.希望被介紹時(shí)：Will you introduce me to the young woman talking with Mrs. Allen?
3. 確認是否初次見(jiàn)面：
A: Have you met / each other / Mr. Lee / Clark?
B: No, I’m afraid not. / Yes, we’ve been friends for a lifetime.
4. 初識者的招呼語(yǔ)：
A: How do you, Mrs. Allen? I’m pleased to meet you. B: How do you do, Mr. James? I’m very glad to meet you, too. A: Hi, Mary. B: Nice to meet you, Kenny.
5. 初識者彼此間的社交性招呼： A: I’ve heard a lot about you. B: Good things, I hope.
I’ve been looking forward to meeting you. / I’ve been wanting to meet you.
惋惜、同情、鼓勵
1.表示同情：I’m sorry to hear that.
2. 對方訴苦時(shí)表示同情：That’s too bad.
3. 聽(tīng)到對方失敗想鼓勵時(shí)：It happens. / Take it easy.
4. 鼓勵喪失自信的人：You’re on the right track.
告別
1. 一般性告別用語(yǔ)：
See you later (tomorrow). / See you. / See you soon. / Take it easy. / Take care. / Goodbye. / Bye (now). / Bye-bye. / Have a nice weekend (trip)! / Have a nice day! / Good luck! / I’ll be seeing you. / Let’s meet again soon.
2. 分手時(shí)的客套話(huà)：
Well, I have to be going. / I got to go now. / I got to run now. / Uh, will you excuse me? / Oh, I’m late. I should be going now. / It’s been nice talking to you, but I really must go now.
3. 分手時(shí)的關(guān)懷語(yǔ)：
Please give my best wishes to your father. / Please remember me to your father. / I’ll miss you. / Good to see you. / It’s been nice seeing you. / It’s been a pleasure. / I had a good (great) time today. / Thank you very much for everything. / You’ve been a big help. / Every success in your new job.
道歉
1. 道歉的一般用法：
I’m (very / terribly / extremely) sorry. / Sorry. / Excuse me. / Please forgive me. / That’s my fault.
2. 未能達成對方的期望時(shí)：Sorry we cannot help you. / I wish I could help you.3. 鄭重地道歉：
I really appreciate all the trouble you’ve gone to (all your trouble). / I’m sorry I caused you so much trouble. / I can’t apologize to you enough.
4. 道歉事與愿違：
I’m sorry. I didn’t mean that. / I’m sorry it worked out this way (it has come to this). / I apologize if I hurt your feelings.
5. 求對方寬�。篧ill you accept my apology? / I owe you an apology.
6. 對方等待時(shí)：I’m sorry to have kept you waiting.
道謝
1. 一般的道謝：Thank you. / Thanks a lot. / That’s very kind (nice) of you.
2. 深深的感謝：I really appreciate it. / I can’t thank you enough. / It was a great help. 回答： It’s my pleasure. / The pleasure is (all) mine.
3. 雖然不符所望，還是感謝：Thank you (Thanks) anyway. / Thank you all (just) the same.
4. 感謝的事情明確時(shí)：Thank you for calling / writing/ inviting me / coming / your e-mail / your trouble. 回答：That’s OK. / No trouble.
祝賀
1. 最普通的祝賀詞：Congratulations! on
2. 祝酒等：Cheers! / Bottoms up! / Here’s to you! / To your future. / To your health!
3. 祝賀生日節日：
Happy Birthday! / Happy New Year! / Happy Valentine’s Day! / Merry Christmas! / Happy Spring Festival! / Happy Chinese New Year!
4. 結局完美時(shí)：
That’s good! / Lucky you! / You did it! / You made it! / You did a great job! / Nice! / Great!/ Fantastic! / Terrific! / Excellent! / Wonderful! / Neat! / Super!
5. 婚禮等的祝賀：
I wish you happiness and success in the future. / I wish you good luck. / I wish you everything you wish for yourself.
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