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英語(yǔ)商務(wù)禮儀開(kāi)場(chǎng)白范文
引導語(yǔ)：禮儀是人類(lèi)為維系社會(huì )正常生活而要求人們共同遵守的最起碼的道德規范,今天yjbys小編為你整理了英語(yǔ)商務(wù)禮儀如何開(kāi)場(chǎng)白， 希望對你有所幫助。
場(chǎng)景一：詢(xún)問(wèn)訪(fǎng)客身份
May I have your name, please?
What company are you from?
Could you tell me what company you are representing?
請問(wèn)您貴姓?
您是哪個(gè)公司的?
能告訴我您代表什么公司嗎?
場(chǎng)景二：詢(xún)問(wèn)是否預約，來(lái)訪(fǎng)目的
Do you have an appointment?
Would you give me your business card?
Can I ask what you wish to see him about?
請問(wèn)你有預約嗎?
請給我您的名片好嗎?
我能問(wèn)一下您要見(jiàn)他有何事嗎?
場(chǎng)景三：讓客人稍候片刻
I'll see if he is available.
Would you please have a seat and wait for a few moments.
請讓我看看上司是否方便。
請您坐下稍等片刻。
場(chǎng)景四：接待來(lái)賓
Would you like coffee or tea?
How do you like your coffee?
你要咖啡還是茶?
你喜歡哪種咖啡?
場(chǎng)景五：帶客人去見(jiàn)經(jīng)理
Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. Mr. Chen is expecting you. I'll tell him that you're here.
Would you come this way, please?
請坐，瓊斯先生和史密斯先生幾分鐘后就到。
陳先生正在等你。我去告訴他你到了。
請隨我到這邊來(lái)。
場(chǎng)景六：婉言拒絕客人來(lái)訪(fǎng)
Mr. Chen is occupied at the moment and wants to know if your business is urgent.
He may want to get in touch with you in the future. Would you leave your card?陳先生正忙著(zhù)，請問(wèn)您的事情很緊急嗎?
他想以后再和你聯(lián)系。請留下你的名片好嗎?
掌控商務(wù)會(huì )談的5 個(gè)黃金技能
讓聽(tīng)眾集中注意力
主持商務(wù)會(huì )議時(shí)，及時(shí)集中大家的注意力至關(guān)重要。最好的開(kāi)始商務(wù)會(huì )議方式就是給出直接的陳述。"The purpose of this meeting is to decide on the company
logo."(今天開(kāi)會(huì )的目的是討論并確定公司的Logo.)避免類(lèi)似以下的間接陳述，"Well, here's the agenda"( 好的，下面是我們的安排)，或是"Maybe we should get started."(我們應該開(kāi)始了)這會(huì )使你馬上失去別人的注意力。
使用語(yǔ)氣重的單詞
你的老板把大家叫到辦公室商討論一個(gè)問(wèn)題，并在討論中詢(xún)問(wèn)了你的意見(jiàn)。你的回答必須是以"I recommend.(.. 我建議)" 或是"In my opinion...(" 我認為)開(kāi)始。此外，要用權威的語(yǔ)氣回答，使用 "should"而不用"could"，讓語(yǔ)氣更強。"In my opinion, we should consider different vendors"(我認為，我們應該考慮不同的供應商) 比"Maybe we could think about different vendors"(也許我們需要考慮不同的供應商)語(yǔ)氣更強。
立場(chǎng)要堅定
如果你想讓語(yǔ)氣聽(tīng)起來(lái)比上面的句子更重的話(huà)，那就用“I'm positive that…”(我很確定)或是“I really feel that…”(我真的認為)來(lái)開(kāi)始：“I'm positive that it's the vendor's fault”(我很確定這是供應商的問(wèn)題)向聽(tīng)者表示出你對此非�？隙�，是為了傳達“ 我很肯定，你也應該肯定!”的氣場(chǎng)。不自信的人會(huì )說(shuō)“ John in Marketing said it could be the vendor's fault. I thought he had a good point.”(市場(chǎng)部的John 覺(jué)得可能是供應商的問(wèn)題，我覺(jué)得他說(shuō)的有道理)
繼續你關(guān)心的話(huà)題
商務(wù)會(huì )談?dòng)袝r(shí)會(huì )跑題，因此，你需要用技巧，讓別人重新集中注意力到你想繼續的話(huà)題上來(lái)。如果討論不太有效率，無(wú)論是大型商務(wù)會(huì )議，或非正式商務(wù)談話(huà)中，你都可以說(shuō)，"Let's move on to the next point."(讓我們開(kāi)始下面一點(diǎn)的討論)以保證了你始終擁有討論的控制權。只要你不用 "Maybe"(可能) 或是 "Um"(呃) 開(kāi)始你的講話(huà)。
毫無(wú)保留地說(shuō)出意見(jiàn)
有時(shí)候你就是須要否定別人的意見(jiàn)，如果不有效說(shuō)出你的否定意見(jiàn)，你的價(jià)值就被忽略了。"I'm afraid I can't agree with this plan"(很抱歉，我不同意這個(gè)計劃) 是禮貌但又清楚的表達否定的開(kāi)場(chǎng)白，要比 "Well, I'm not sure; It doesn't seem like it will work."( 好吧，我不確定，感覺(jué)這個(gè)不太有用)要好得多
職場(chǎng)上如何穩妥表達觀(guān)點(diǎn)
如果表示贊成，你可以說(shuō)：
That's a good idea.
I agree with you.
是個(gè)好主意。
我贊成。
如果表示有條件地接受，你可以說(shuō)：
on the condition that···
We accept your proposal,
on the condition that you order 20,000 units.
如果您訂2 萬(wàn)件，我們會(huì )接受您的建議。
如果表示拒絕，你可以說(shuō)：
We're not prepared to accept your proposal at this time.
我們這一次不準備接受你們的建議。
如果對方誤解了你, 你可以說(shuō)：
No, I'm afraid you misunderstood me. What I was trying to say was..... 不，恐怕你誤解了。我想說(shuō)的是.....
郵件必備的10 個(gè)英文句
1) I am writing to confirm /enquire/inform you…
我寫(xiě)信時(shí)要確認/ 詢(xún)問(wèn)/ 通知你…
2) I am writing to follow up on our earlier decision on the marketing c(原文來(lái)自：wWW.bDFqy.com 千葉 帆文摘:商務(wù)禮儀如何開(kāi)場(chǎng)白)ampaign in Q2.
我寫(xiě)信來(lái)追蹤我們之前對于第二季度營(yíng)銷(xiāo)活動(dòng)的決定。
3) With reference to our telephone conversation today…
關(guān)于我們今天在電話(huà)中的談話(huà)...
4) In my previous e-mail on October 5…
先前在10 月5 日所寫(xiě)的信…
5) As I mentioned earlier about…
如我先前所提及關(guān)于…
6) As indicated in my previous e-mail…
如我在先前的信中所提出…
7) As we discussed on the phone…
如我們上次在電話(huà)中的討論…
8) From our decision at the previous meeting…
如我們在上次會(huì )議中的決定…
9) As you requested/per your requirement…
按照你的要求…
10) In reply to your e-mail dated April 1，we decided…
回答你在4 月1 日寫(xiě)的信，我們決定…
如何提高辦公室的親和
Be Courteous 禮貌
Even the smallest courtesies kindle a fire that ignites chemistry and builds kinship. The courtesy of saying "hello" when you come into the office after being away. The courtesy of letting people know when you're going to be away for an extended period. The courtesy of honoring policies about reserving
rooms, spaces, and equipment for activities. The courtesy of a simple "please", "thank you", and "you're welcome" for small favors.
便最小的禮貌也會(huì )激發(fā)融洽感、點(diǎn)燃親密的“火焰”。比如回到辦公室時(shí)說(shuō)聲“嗨”;不能按時(shí)趕回來(lái)時(shí)，要和別人說(shuō)一聲;遵守關(guān)于為活動(dòng)預留房間、空間、設備的觃定;對小的恩惠給予一個(gè)簡(jiǎn)單的“請”、“謝謝”、“不客氣”。
Share a Sense of Humor 展現你的幽默感
Self-deprecating humor can open hearts and minds to make people receptive to ideas in ways words alone cannot.
自嘲式幽默能讓人們敞開(kāi)胸懷和心思，比語(yǔ)言更能說(shuō)服人接受一些想法。 Show Humility 謙卑
They let others "showcase" by delivering key messages instead of always having to be"on stage" themselves.
通過(guò)傳遞關(guān)鍵信息，讓別人替自己“展示”，而不是總把自己放在“舞臺”表演。 hey let others feel important by "interpreting," "passing on," and "applying" their goals and initiatives.
通過(guò)“詮釋”、“傳遞”、“落實(shí)”自己的目標和計劃，讓別人感到重要起來(lái)。 They get input from others -- and consider that input worthy of a response. 他們征求別人觀(guān)點(diǎn)——并且認為這觀(guān)點(diǎn)值得做出響應。
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